CTC Development
Organization:
Madison Park Development Corporation VISTA Name:
Patrick Otton
Program Start:
2/2006
Program End:
2/2007
Project Description:
The VISTA position will continue to emphasize hardware and basic skills training and as well develop specific content and workshops to train residents in information literacy in accessing, evaluating, and applying information found either on the web or in traditional sources such as a library.
Project Outcome:
The Vista Volunteer worked with the Center’s director to develop procedures to track new members: We created forms to assist us in our tracking of new members, daily visitors, what users do at PIC@MPV, help desk request, and new wireless card recipients. Tracking this information is valuable when writing grants.
To achieve consistent and uniform services, Patrick also wrote manuals covering standard office practices and policy and procedures.
In order for us to provide local residents with free internet through our wireless infrastructure and access to help desk support; our Vista worked to follow-up on an established collaborative with Wentworth Institute of Technology to secure students interns for our site. Students were paid through the work study program. A win-win for all of us!