CTC Program Building
VISTA Name:
Angela Baker
Program Start:
8/2003
Program End:
8/2004
Project Description:
During our 2003-04 VISTA project year, Ms. Baker has provided important capacity-building solutions and support for our community technology program. Ms. Baker has been responsible for establishing policies and procedures necessary for the operations of our program that include equipment borrowing, curriculum manuals, and “how-to’s” for our volunteer corps.
Goal 1: To increase participants’ self-sufficient use and application of computer and information technology.
Goal 2: To establish a staff and volunteer procedure for troubleshooting / fixing computer workstations.
Goal 3: To help standardize curriculum design and structure and lesson materials organization.
To create policies and guidelines for the use of DISKovery Center’s equipment and software.
Project Outcome:
Ms. Baker has been responsible for establishing policies and procedures necessary for the operations of our program that include equipment borrowing, curriculum manuals, and “how-to’s” for our volunteer corps.
As part of her workplan, Ms. Baker completed three self-paced tutorials on our most popular subjects in word processing, spreadsheets, and the Internet. She has also created her own column in our quarterly newsletter called “Tech Corner”, and has completed 5 articles on the most common issues that computer users encounter.
Ms. Baker has established a system of tracking and record-keeping that are important to program evaluation. For example, Ms. Baker has created an attendance log for each course offered by our community technology center, a system of generating class certificates from our database, and new course registration forms that with help make our record-keeping more efficient.
Ms. Baker has also created a popular new program entitled “Afternoons with Angie”, which allows participants with certain questions or issues about their computers or other technology to receive personalized, one-on-one attention.
As a result of our AmeriCorps*VISTA’s contribution to our program and community, we have brought Ms. Baker on board as an official part-time staff person to continue her work at our technology center. We recognize the value that Ms. Baker has put into her service as a VISTA, and look forward to her continued contributions.