Outreach, Tech Support, and Recycling Coordinator
Organization:
Recruitment Resources Consulting VISTA Name:
Paul Savage
Program Start:
8/2002
Program End:
8/2003
Project Description:
Accomplished on a regular basis the following tasks of Outreach, Tech Support, and Recycling Coordinator:
• Install software with licenses when updating or reformatting was needed
• Troubleshoot and repair computer systems with donations made by The Lowell Housing Authority
• Create flyers to attract working class people to the advantages of computer technology and for needed volunteers
• Recruit volunteers for the hours that were designated for each lab and for tech support
• Make daily connections with volunteers
• Fill the hours that volunteers could not work
• Run a recycling program for people that could not afford a computer
Project Outcome:
Progress has been made in the attendance of children and adults in the CTC’s maintained for Ed West. At the end of August, we had a 20% increase of children arriving after school to do their homework or just surf on the net since February. We have also made an increase of adult attendance in the courses we held. We have had at least 100 certificates to give to the graduates from our beginner’s computer courses. Our adults have learned the basics of Microsoft Office and Windows. They have even learned how to search for jobs and build perfect resumes. We have given away at least 50 computers in the last six months to MA Rehab clients and also students that have taken our courses. Donations were made regular by major companies and by individuals who wanted to give to our community. I have also updated all 30 computers with new software that was used by all participants. Especially learning tools for the children.
Part of Paul’s job was the development of a lesson plan to teach residents the basics of computers. Paul was to create a lesson plan for 6 or 8 week classes that would engage residents with a completion date set, and a new class to begin subsequently. This did not happen as planned and the one class that has met is still meeting after 12 weeks, with the same four students and no set plan to end. Paul is not supposed to be teaching directly, but it was allowed assuming that new volunteers were being sought to step in to teach. With very little success in recruiting and maintaining volunteers Paul chose to teach classes directly, in an effort to get the computer center utilized.