More on learning from mistakes

No one is immune to making mistakes.
And I have to express admiration to those who will admit it, learn from it, and make the changes necessary to respond to it.
But to make mistakes and changes at such a high level and talk about it, well, that’s like superhero stuff to me.
Take this week’s announcement from the White House:

White House officials are retooling the administration’s communications strategy to produce faster responses to political adversaries, a more disciplined focus on President Obama’s call for “change” in Washington and an increasingly selective use of the president’s time.

The messaging adjustments are the result of an end-of-the-year analysis in which White House advisers said the president’s communications team had not taken the initiative often enough and had allowed drawn-out debates in Congress, and relentless criticism by Republicans, to drown out his message.

Sure, it’s a political move. But what do any of us do for our organizations that isn’t, in essence, a political move to build support and resources for us to do our work better? We constantly hone our messages, revise our plans, and change our methods.
If we keep our eye on the long view, know why we do what we do, and admit why we’re doing it, we can build movements built on trust and openness.
Administration, I say to you: Keep on learning.


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