Transmission Project

Jules has been a superb VISTA Leader during his past year with the Transmission Project. Jules is innovative and he engages outside knowledge and experts to solve problems and bring in more diverse viewpoints and experience.

In his role as VISTA Leader, Jules managed an effective team of 26 VISTA members: he has encouraged group cooperation and participation and has consistently facilitated effective resource and knowledge sharing. During the year, he has moderated conference calls and worked one-on-one with VISTA members to ensure that their service is meaningful and effective. He has greatly expanded our library of IVSTA-created resources and has acted as an effective resource-librarian when members have voiced needs or challenges.

Beyond his VISTA Leader responsibilities, Jules has accepted broad responsibility for helping to build the capacity of the CTC VISTA Project. In this role, he took the lead in further developing our training and member development curriculum. In addition to the 12-part training series he designed and oversaw, he sought out 5 external trainers and facilitators to deliver training, Jules has been instrumental in enlarging the knowledge an ability of our VISTA members and will be leaving behind him a solid training foundation upon which to build for future years.

Jules has brought great skills, experience and understanding to the Transmission Project. We have greatly benefited by his service.

Mike D. continued to provide support to VISTAs through the year, and was very helpful to all the local VISTAs he served as a supervisor too. Mike continued to contact all 12 CTCNet VISTAs monthly to check on them. Mike primarily called VISTA members, but he did go to the national conference to support and network with other VISTAs.

In her capacity as Assistant Editor of “The Community Technology Review” (www.comtechreview.org), Danielle ably undertook a wide range of responsibilities including taking over the reins from the previous Associated Editor and completing all organizing and author communication already in the works, coordinating sections and writing a substantial number of articles for the fall issue. She oversaw the development and production of the online version, dealt with university printing services in arranging for hard copy printings, and did author/contributor follow-up. Following this, she was helpfully involved in working with the Advisory Committee in undertaking future planning, and when the decision was made for the publication to go on hiatus and be replaced in the interim with the Project newsletter/report, she accepted oversight responsibility and published the first issue (see www.cpcs.umb.edu/vista/newsletters) in its entirety. She has followed this up with taking primary responsbility for planning future issues for the remainder of the project year, including coordination with the Priority Area Coordinator materials, as that dovetails and integrates with her work with them in developing curricular material for the project that can be integrated with the College’s Community Media and Technology Program (www.cpcs.umb.edu/cmt). In addition to these things, she has proved to be a key and invaluable member of the project leadership team at office headquarters.

Danielle serves as liason between the Community Media and Technology Program curriculum building efforts and the VISTA project’s content focused learning groups. She has been extremely effective in working with faculty in curriculum design, making real connections between the field work of the VISTA’s and the CMT curriculum. She has also worked to assist me in the Tactical Media project, a project-based learning initiative of the program, in coordinating planning and research, presentations and communications flow for the project. She has also taken the leadership in creating and presenting a number of new media workshops, digital storytelling, for example. Along with her VISTA partner, she coordinated a digital media mini conference for students, faculty and staff. Danielle has undertaken extensive curriculum research for a study on community media our program is doing in conjunction with the Benton Foundation, as well research for the development of future courses in the College of Public and Community service. Danielle has performed at a very high level of thoughtfulness and strategic insight. Danielle has made an enormous contribution to the CMT program’s development.

Danielle has quickly become an important part of the Project headquarters team. She has shown admirable persistence in her efforts to draw some useful ‘curriculum’ from busy VISTAs and under-utilized ‘priority area coordinators.’ I actually think that she has accomplished more in this area than she gives herself credit for– mostly through her exchanges with VISTAs in the field but also through her (and Shannon’s) efforts to get VISTAs involved in workshops and events related to the CMT program. She has in some sense become an unofficial VISTA leader through here extensive contact with VISTAs across the country. She has also done a good deal of evangelizing for the Project– a number of new organizations will be applying as a result of these efforts. She’s a gifted/natural-born communicator and that’s just so helpful in so many ways.

Roxanne helped plan and deliver the member acceptance letters, handbook, and Pre-Service Orientation. She has answered many questions from the members on many topics related to their service, thus setting them up to accomplish our mission. This includes 6 one-on-one, more in depth check ins with members, one regarding youth media. She has helped plan and facilitate Corps Days where AmeriCorps Members participate in formal and informal training, speakers, workshops, field trips, etc. She has prepared and delivered media literacy training with 2 AmeriCorps CTEP members for the statewide MLK Day AmeriCorps conference. She and two AmeriCorps CTEP members prepared and delivered a technology literacy workshop for the All VISTA Conference (which she also helped coordinate with MN VISTA Leaders). She has also moderated our online message board, created her own blog and encouraged member blogging. Finally, she has been the advisor to two CTEP member committees, media and communications.

Roxanne has contributed to the ability of three CTEP sites to move beyond the “tech center as babysitter” mentality by assisting them to use technology resources to give youth a voice via digital media. At SPNN, she has lent her media literacy mentoring to the youth department where teens are creating a TV program for a teen audience. At the YWCA, she and Ken nelson provided a video submission opportunity to the staff and youth, and provided them with the curriculum, which allowed the youth to complete a video to submit. At Intermedia Arts, she has assisted in the identification and securing of hardware and software to implement a digital media center, and complimented this with assisting in the curriculum development and program planning.

As VISTA Leader, Dan
• Helped coordinate CTC VISTA PSO held in Boston August 30-Sept. 1;
• Developed a plan for VISTA Leaders and the Resource Specialist to facilitate monthly regional group conference calls and individual check-in calls with CTC VISTAs serving outside of the Boston area, replicating the MA CTC VISTA monthly in-person meeting, and implemented for his assigned groups in the Midwest and South;
• Redeveloped quarterly CTC VISTA News, the Project’s newsletter for the VISTAs, edited and published in the fall and winter;
• Participated in monthly MA CTC VISTA meetings;
• Provided feedback on various Project office communications and support systems: CTC VISTA Project web site relaunch, CTC VISTA Project blog and individual CTC VISTA Project blogs, Fall “care package” to VISTAs, various memos and resource sharing via email lists.

Notable challenges include: Making sure as many VISTAs, if not all, participate in the check-in calls and blogs, and dealing with VISTAs having particular difficulties at their site and/or in their lives, requiring a lot of time, patience, and tact.

As Assistant Editor, Community Technology Review,
• Developed new features for the journal, including expanded Resources section and Perspective endpiece column with guest writers.
• Did outreach for writers and resource contributors for Winter 2004-05 issue.
• Coordinated and helped edit Winter issue, sections and individual articles.
• Produced web site version of the Winter issue.
• Developed editorial plan for Spring 2005 issue.
• Developing ideas for redesigning web site, and developing advertising opportunities.

As Associate Producer, Commonwealth Broadband Collaborative
• Participated in planning meetings and discussions for future of CBC.
• Developed relationship with The September Project, a community remembrance and civil liberties awareness project focused on September 11 event.

VISTAs have not had an easy time keeping in touch with each other, both during and after service. In some cases certain personal information wasn’t even kept on file, such as a home telephone number. I created a global addressbook last year and incorporated it into the redesigned VISTA website this year. Alumni and current VISTAs now have a simple facility on the Project website to share their information as well as access other VISTAs’ information. In enhancing VISTA alumni resources and communications the VISTA Leaders wrote a form letter to all past alumni announcing the creation of a new CTC VISTA alumni connections mailing list (January), which also served to connect alumni to the great CTC VISTA directory networking resource. We plan to use this addressbook to periodically send a newsletter to alumni and hold reunions.

Assistant Director Paul Hansen and I worked collaboratively to re-launch the VISTA website (http://www.cpcs.umb.edu/vista/), creating a mock-up on a development server before going live with the re-design. In addition to migrating the directory pages off the development server, I replaced the static roster listings (current VISTAs, alumni, all VISTAs, and organizations) with dynamic database- backed pages, laying the groundwork for a recruiting system in which potential supervisors can add and edit VISTA job descriptions directly on the website. (The rosters do not at present list who is a second- or third-year VISTA, and it does not indicate any special titles for people, like VISTA Leader, for example).

Developed enhanced VISTA resources. One of the biggest challenges any group of short-term workers faces is the loss of knowledge when the staff turns over. In an effort to combat the lack of knowledge retention between VISTA “classes,” Dan
Schackman and I erected a resource wiki on the Project website. A wiki is “a website that allows users to add content, as on an Internet forum, but also allows anyone to edit the content” (WikiPedia.org). The wiki technology is widely deployed across the Internet and was chosen for its ability to cater to both novice and advanced Internet users. Dan and I created a modest framework though which VISTAs and non-VISTAs alike can contribute to and maintain a database of resources exclusively targeted to CTC VISTAs. Dan and I fleshed it out with resources provided by VISTAs David Johnson and Michelle Rogers. I feel the wiki will serve as an effective tool enabling VISTAS to have greater participation

The Community Technology Review website (www.comtechreview.org) was beefed up and migrated from an obsolete web server to a server which hosts all other CPCS website properties (CPCS, VISTA, CBC, etc.). Of note are the new comment approval system and the PayPal order page. The comment page will ease the approval process for user-submitted comments, and the order page will streamline CTR hardcopy purchases which can now be handled with a credit card. I also trained Dan Schackman to use the administration interface and made some minor code changes for the Winter 2005 issue.

Finally, I became savvy with Final Cut Pro and edited a couple of small VISTA project videos for distribution on the web (http://www.cpcs.umb.edu/vista/video/). I massaged the swearing in footage for the 2004-05 crop of VISTAs originally shot on September 1 by former VISTA Leader James Fishwick, featuring US Representative Barney Frank and UMass/Boston Chancellor Keith Motley. A couple more projects have been added to the archives, including a Liz Cavano’s half-hour “What’s a VISTA” (2001) and Scott Hillier’s “CTC VISTAs: A Day in the Life” (2003).

The past few months haven’t been spent exclusively glued to a keyboard and monitor. I spoke at Faneuil Hall in October on AmeriCorps Opening Day, an ambassador of the CTC VISTA Project. A number of situations arose with a few VISTAs, some of whom I tried to help with varying degrees of success. For my part I served as a liaison with a VISTA in Minnesota, who ended up leaving the program after transferring from her first assignment and failing to make her second assignment work; I supported two VISTAs in Massachusetts, one in California, and one in North Carolina who had some conflicts with their supervisors and another experiencing some serious interpersonal conflicts with one of her co-workers. These situations have been very time and energy intensive, requiring frequent and detailed communication with VISTA support staff and the involved parties.

On a related front of Project responsibility, I assumed coordinating responsibilities for the monthly meetings among the Boston VISTAs, ensuring an agenda, chairperson, and minute-taker for every meeting as well as editing and posting the minutes

During the 05-06 project year, Saul’s supervisor said the following:
Saul has continued to lend his considerable technical skills to a number of projects– some to the benefit of the college others to the benefit of the Project. The addition of the reporting system to the Project’s ‘online application system’ has been an enormous help and was pulled-off pretty much without a hitch. Reports were submitted by participating organizations largely on-time! This was unheard of in the past and represents a huge leap forward in efficency. He continues to work on the application system. Currently he is revising it so that organizations can have and access more than one application– for multi-year projects. This revision is proceeding slowly however. In the role of VISTA Leader (and as the Leader of the other Leaders) Saul has performed well. Communication between the Leaders could be better (more frequent perhaps) but the improvement over previous years has been considerable largely due to his coordinating efforts which began well before the August 2005 PSO. Saul also plays a vital role as the person whom I bounce my ideas off of. As I often have bad ideas, the value of this cannot be underestimated.

Has met with various CTCs, has created an online newsletter to keep folks informed. Has contributed to regional / national endeavors such as CBC, ComTech Review, etc. This work continued to be outstanding in its contribution.

Melissa’s work in serving as Assistant Editor for the Community Technology Review online journal involved overseeing most communication with the authors; manuscript editing and development; online line production and design (a task she’s undertaken concurrent with learning to use online tools such as Dreamweaver); outreach; subscription management; and general systems and procedures development to insure a more smooth-running operation. She has laid some useful preliminary foundations for advertising and fundraising

Melissa’s work in overseeing the project’s outreach and information pages on the Corporation for National Service’s information web site and dealing with prospective program VISTAs has been organized and efficient. Through the late spring and summer, this extreme demands of this task involving communication not only with all VISTA applicants but with project supervisors can be appreciated by the fact that the CTC VISTA Project is the most popular in the entire CNS system. A combination of work in both these arenas lead to a natural taking on of project-wide development work involving support for Project VISTAs in numerous arenas, the most visible of which were her work in producing a VISTA-focused project newsletter (www.cpcs.umb.edu/vista/Newsletter) and overseeing/coordinating the project’s joint VISTA-Supervisor Advisory Committee. Along with her contributions to the monthly Boston-area VISTA meetings, serving on the “First Tuesday” television production team, filling the gaps and undertaking other initiatives for project support, Melissa’s leadership is generally recognized by both her peers and the project administration.

James took on major responsibility for CBC coordination, project web site development, and the monthly pilot cable and web cast “First Tuesday” program, undertaking the latter while serving as the Assistant Producer.Overall project coordination involved assisting with monthly meeting arrangements and follow through with subcommittee needs and support. Web site development included not only design and technical maintenance but content development as well. As Assistant Producer for “First Tuesday,” James undertook a wide range of tasks insuring smooth program production, including serving as live-time chat coordinator and on-camera contributor, set design, plant, and web cast coordination, and post-production assistance.

With regard to the College, James continued to provide a good range of support to individual faculty and programs and helped give visible, tangible testimony of the value of the Community Media and Technology program. In addition to special help to five faculty/programs, James assisted the CPCS IT Task Force, a committee dedicated to a thorough review of the current IT landscape at UMass and its effect on the college. The task force makes recommendations to the college on how to move on various IT issues, especially the establishment and subsequent development of the Clark Taylor Center. James has served as secretary to the committee and has helped to facilitate discussions on needs for the Center with CPCS faculty.

Finally, as the web master for the CTC VISTA Project itself (www.cpcs.umb.edu/vista), James initiated a number of design and content contributions that have contributed to the project’s aesthetic and programmatic presentation for VISTAs, supervisors, and the general public. His work with the VISTAs in encouraging and helping them develop their own web pages and resources, along with his moderation of the metroBoston and national CTC VISTA member electronic discussion lists and general communication have given him a major leadership status among his fellow VISTAs and in the overall project.