Transmission Project

During her year of service, Alexis served as the program associate for a new program: the Digital Expansion Initiative. In this capacity, she served as support for the program - maintaing contact records and contacting organizations for partnerships, consolidating data, researching articles and resources, updating website content, conducting audio interviews, administering a written survey, writing articles on public policy of telecommunications, and presenting the initiative’s finding and methods in workshops around NYC and the country.

Erin Taylor has proved herself to be both hard working and innovative during her VISTA service and has greatly improved the ability of the CTC VISTA Project to accomplish its mission and programs.

As Project Development Associate, Erin was instrumental in improving our outreach and communication. Erin developed a comprehensive plan for outreach to colleges and other media technology programs, significantly enlarging our pool of qualified VISTA applicants. Additionally, Erin’s research of organizational and institutional partners led us to having one of the most successful VISTA placement rounds ever, with more than 100 organizations submitting applications. On her work on The Digest, our organization’s newsletter and review, Erin worked closely with staff and VISTAs to produce four unique and high-quality issues.

In addition to outreach work, Erin greatly improved our fundraising capacity. Erin researched more than 40 funding institutions, documenting her processes and providing a strong foundation for future development. She leaves many templates for proposals and grant language, and submitted many letters of introduction and one complete proposal.

Lastly, Erin has proved invaluable in her collaborations with other local VISTAs and VISTA Leaders. In addition to helping to bring about two successful Pre-Service Orientations and our monthly area meetings, Erin has greatly helped in encouraging discussion and creating collaborations between members and organizations.

Organized web resource area and assisted in the production of outreach and PR materials.

Shortly after coming to Grassroots.org, Molly created a Public Relations/Marketing plan for us and has been implementing the plan for the past 3 months. Molly created a format for writing and sending out press releases and created a network for us to distribute our media materials to (including local news outlets and nonprofit technology blogs). She launched our first public relations campaign, which landed coverage in PC Magazine, Ode Magazine and the Philanthropy Journal. Molly regularly edits and contributes to the Grassroots.org website, notably our press page and frequent blog posts. Molly has been instrumental in engaging our nonprofit membership by recruiting members to contribute to the newsletter, annual report and blog.

Molly has accomplished an incredible amount for us in the past 6 months and has been a wonderful addition to Grassroots.org. Molly’s press efforts have undoubtedly played a large part of the huge membership growth Grassroots experienced in the last year. In addition to helping us gain new members, Molly has also reengaged older members by reaching out to them for blog contributions. These engagement efforts are so important to us because the best way for us to gain new members is my word of mouth. So far, Molly has launched a “Member of the Month” series that allows us to feature one Grassroots member every month and give our other members advice on what makes a good nonprofit website. The monthly release has been standardized and will be very easy to continue to publish for other staff. In addition, Molly created our “Tool of the week” series. This feature presents reviews from Grassroots.org staff of technology tools that we think would benefit our members. This series has been extremely popular. Molly not only created the format for the series, but also came up with an extensive list of tools that we will be able to continue to feature on a weekly basis.

In addition to the annual report (which came about because Molly was self-motivated and thought that it would benefit our organization immensely), Molly has greatly extended the reach of our organization through her work in developing our social networking reach; namely our Twitter account. Although we had a Twitter account that was managed by me (Laura Benack) when Molly came on board, she completely changed the way we were using this outlet. In addition to getting all recent Grassroots.org news pushed out on Twitter, Molly also started to thoughtfully share useful articles and resources with our Twitter followers and interacting daily with other users in the nonprofit and technology fields. Molly has grown our follower list to just under 3,000 in just a few months. We will now be able to leverage this community of followers in the future and continue her methods of Twitter engagement.

The VISTA conducted research into best practices, implemented the findings, and prepared monthly reports of social media participation data (twitter followers, facebook fans, myspace friends, etc). As a result, the VISTA has significantly expanded our social media outreach on MySpace, Facebook, and Twitter. The VISTA also worked with our food pantry manager to develop a blog to raise awareness, funding and food for the food pantry – see ffon.tumblr.com for the result. The VISTA conducted a social media use study of other nonprofits in St Bernard Parish, Louisiana, and a preliminary study of social media use by nonprofits in the greater New Orleans area that are doing the same type of work as the Community Center (long-term disaster recovery) has also been completed. Data from these 2 studies is currently being analyzed and the findings will be used by our next VISTA to further develop the social media strategy used by the Community Center.

The VISTA prepared 2 short videos which the Development Director integrated into the end of the year fundraising campaign (both available at www.youtube.com/ccstb), including the “Thank You” video which was the cornerstone of this campaign. The VISTA produced a 5 minute overview of the Community Center and a volunteer testimonial (all available at www.youtube.com/ccstb). The VISTA also compiled a CD that contains a comprehensive introduction to the Community Center of St Bernard. The CD includes video footage of hurricane Katrina damage to St Bernard and surrounding parishes, used by permission of levees.org, along with statements from the Community Center’s Executive Director, and a 12 minute video shot entirely by the VISTA that has interviews with key Community Center staff and details both the services available at the Community Center as well as ongoing needs. This CD is distributed to Community Center donors who give more than $25 as well as offered for sale for $10 to the more than 1,100 volunteers from all around the world who come to the Community Center annually. The 12 minute video will also be a key component in the various fundraising tours that the Executive Director is planning for coming months.

Activity 3, the online giving catalog, proved the most challenging of all the tasks undertaken by the VISTA. Deciding on items to include and whether to structure the catalog as a retail sale (eg buy t-shirt with the Community Center logo and part of the sale price goes to the Community Center) vs a sponsorship sale (buy a hot meal for 40 people for $10 or 200 lbs of rice for the food pantry for $50) was the first challenge. In the end, after a review of what other non-profits are using, a sponsorship sale based on that used by Heifer International and the World Wildlife Federation was chosen. The next step was coding this catalog, including setting up a shopping cart that automatically generates the ability to choose from a variety of “thank you” e-cards for the purchaser after the sale is complete. We are very grateful to the VISTA for his dedication to the project and his willingness to develop his technical skills which enabled him to finish this complex project.

Scott created help guides, Webinars and supplemental materials to make the Grassroots.org Toolbox experience seamless for al Grassroots.org members. Scott took over the management of our NING social networking site in addition to streamlining our SEO consulting program and making the application process for the Social Venture Consulting program more efficient. Scott authored an extensive amount of content on our blog, such as the “Tool of the Week” series and our “Faces of Change” video series. In addition, Scott created estore.grassroots.org (a promotional products website resulting in 4% donations for Grassroots.org) and was an essential force in creating Interns.org on Wordpress. Scott’s positive, can-do attitude enabled him to complete every project he was asked to complete.

Scott ended up developing our NING Community Networking site. Scott fully took over this project from the design to the moderation of the site. Scott also took on the role of reaching out face-to-face with our local members, something he had a personal interest in and showed initiative in doing. In addition to promoting Grassroots.org through attending “GrassrootsCamp” NY Tech Meetup events, Scott got involved in the projects of our member orgs. For example, Scott volunteered his time to sketch/design a handbook for Grassroots.org member “Getting Tools to City Schools” and their sustainable binder project. Scott is a true joy to have in the office and his greatest accomplishment in my opinion is his positive contribution to morale.

First, because of her willingness to become a part of the organization, and secondly, because of her knowledge and understanding of the technology, Kelsey became integral to our planning process, helping us to make choices and actually use the advances in technology in new ways. She dragged us into thinking in new ways about what we were doing, so that now our entire culture has changed into being not only more modern, more attuned to technology, but also in now thinking to include new technologies in all of our projects and in our actions. This was a major cultural shift, accomplished by the example and encouragement of our VISTA member.

1. An update of SoFAB’s website, including the integration of the e-commerce site and blog. This goal was completely accomplished, except that we have merely archived the old blog and have begun to use our Facebook account instead.
2. Twitter and Facebook components were established.
3. The newsletter, developing the e-zine, collections, and the wiki of Southern Food have all been advanced.
4. Our website was entirely redesigned and completely updated and reorganized. Our VISTA member was the primary person behind all of this, assisted by summer interns and other volunteers.

One of my main tasks is putting together our Annual Report. One of the more interesting elements of the report has been coordinating Chinese translations that accurately capture our programs; luckily there are staff members here who are able to help out with this.

The power of Facebook, Twitter, and many other forms of social media continue to fascinate me. We have some really innovative urban planning, human development, and youth-based programs which I think have great potential to be marketed using social media. It will be a good experiment to see just what is possible using these up and coming tools.

I have been able to apply my IST monies towards an accounting class. While at first glace an accounting class may not seem relevant to my marketing and communications work, it has been beneficial as I am gaining a greater understanding of how my organization operates. Additionally, it has helped me draft the important financial sections of our annual report, and compile content for charity rating websites which closely examine non-profit finances.

Donna completed several significant web-based graphic design and technical projects during her assignment with NAMAC. She has significantly built the capacity of NAMAC’s online interactivity and resource-sharing to reach and assist members and the public around the country and globally.

Donna’s primary focus has been on developing the interactivity of the NAMAC website, in particular the Idea Exchange. This entails identifying which actions/networks are key for building our online presence and in building strong relationships with a team of bloggers who represent a cross-section of our online community, in terms of region, discipline, generation, and other important demographic criteria.

We have received increased traffic to our website, and conduct most of our membership business via the website: from conference and event registration to promotion and marketing, to resource-sharing, news and analysis across the field. The new look and architecture that Donna instituted has branded NAMAC as a leading web presence and has integrated well with our Facebook, Twitter and YouTube social media platforms.

Nickey has totally revamped our social marketing presence and strategy, increasing our Facebook network to over 1200 fans and bringing our Twitter followers to over 1700. She also revived our long-dormant blog - helping develop a schedule and model for posts from staff and participants, redesigned our YouTube channel, participated in our website redesign project with the Taproot foundation, and redesigned our templates for program outreach and registration. Nickey has done a great job of developing new ideas and really showing leadership in terms of growing our online community - and understanding how to be an active contributing participant in networks like Twitter and Facebook. Where many organizations will simply Tweet or post about their own successes, Nickey has helped us learn to offer interesting articles, videos, analysis and funding opportunities to our networks. That way, when it does come time to promote our own programming or events, our network doesn’t feel bombarded by asks. She and I have worked closely together in developing strategies and making decisions, and she has shown great initiative and leadership skills in being able to take projects from idea to execution.

Thanks to Nickey’s efforts at developing our online presence, Reel Grrls has become a significant contributor to online discussions of women and media within the Twitter community. Many of our outreach materials - in print and online - have had major facelifts. And we’ve finally launched the “GAB (Grrls Advisory Board)” - a youth-led advisory group that was in the works for a long time before Nickey’s energy was able to bring it to life. We are currently working to reframe our intern job descriptions to include some of the work that Nickey has been doing on an ongoing basis. Additionally, Nickey is developing a social marketing handbook that will help us integrate ongoing social marketing tasks into permanent staff members’ duties.

Nickey has a great eye for graphic design, so she has pitched in to help redesign program outreach materials, event programs, enewsletters and DVD covers - which has been a huge asset in presenting a vibrant image of Reel Grrls to the outside world. Nickey has also jumpstarted our Grrls Advisory Board, led a couple of Reel Grrls Productions projects for clients, and started a plan to create a sales catalogue of our DVD library.