CTC

CTC Program Building and Support

VISTA Name: 
Mary Grybeck
Program Start: 
6/2002
Program End: 
6/2003
Project Outcome: 

In addition to maintaining regular support to existing volunteers at the center, Mary met with existing partners to discuss potential additional programs:
• Project Farewell, University Presbyterian Church - G.E.D. program
• Inside/Outside Children’s Museum Art Program, Youth Web Design
• Arranged tax assistance dates with Tax Aides (formerly VITA) and Deloitte and Touche in February and early March; began advertising those dates in the community
• Family Literacy program, offered in partnership with REWA, two nights a week 4-6 participants per evening.
• Employment assistance offered by Neighborhood House employment specialists two afternoons a week.
• Intermediate ESL program, offered in partnership with the Seattle Literacy Council, two nights a week. Many participants are working with the goal of entering the G.E.D. class we are hoping to offer in early April.
• Talked with Student Nursing program to about creating a health related resource on RVLT website.
• Discussed RV Peace Pole project with Keesha Morris – explored funding opportunities for the project
• Researched available job resources for teens in preparation for a preliminary conversation on creating a youth employment services program at RV. Scheduled initial meeting for early March with Jobs Plus, RVLT, Boys and Girls Club, Youth Tutoring program, and Neighborhood House.

Held 2 tax nights with volunteers from Deloitte and Touche and 2 tax Saturdays with a volunteer from Tax Aide. All efforts were very successful! – 35 income tax returns were prepared for Rainier Vista residents. One additional tax day will be held on March 1.

Job Referral program and ESL courses continued in February. Both programs saw “slow and steady” upwards acceptance and attendance levels from the community. The ESL course expanded beyond its initial limit of 7 students, so a second teacher from the Seattle Literacy Council comes in during the same time to teach the additional students.

Due to limited resources, the sustainability plan for the CTC is to partner with agencies providing services needed by residents through agreements to provide facilities in exchange for those services. This is also meant to address resident concern about loss of funding for the employment program which included job search, job retention and wage progression activities.

In addition to all of this, Mary is creating the volunteer manual, which will include information on:
• the basic care and maintenance of the computers
• center rules
• troubleshooting
• typical skills and help requested of volunteers

America Connects Consortium Data Collection Curriculum project:
Mary has utilized her web and research expertise to identify and assess free online databases and tracking software for use in CTCs. Also through her need to assess data requirements under a new service delivery plan, she has acted as a wonderful model for coordinator concerns about data collection requirements for sustainability.

Fundraising: researched Fremont Public Association AmeriCorps VISTA grant and submitted the segments of the grant which she was able to complete to RVLT for approval and decision making needed to complete the grant. Because of an overload of work due to the change in leadership, RVLT decided this was not a priority. Mary is continuing to research additional grants for software and lab funding.

CTC Program Building

Organization: 
Break Away Technologies
VISTA Name: 
Tabetha Thorpe
Program Start: 
6/2002
Program End: 
6/2003
Project Description: 

Goal 1: To develop a curriculum for the contextualized literacy program.
Goal 2: To secure adoption of the contextualized literacy program by the American Association of Community Colleges.
Goal 3: To develop forms and procedures for BT to use in connection with the contextualized literacy program.
Goal 4: To develop community partnerships for BT’s Smarthood.net program and CTCs.

Project Outcome: 

With respect to the VISTA project, it is Breakaway Technologies goal to assist individuals with 6th grade reading and math skills to increase their skills to ninth grade levels via our contextualized literacy program. To that end, we have developed a first draft of a scenario-based curriculum in collaboration with Carnegie Melon University, Bay ITC, and Cabrillo College.

Tabetha assisted in developing and is now working out the final bugs in the curriculum for our contextualized literacy program. She has submitted the curriculum to the American Association of Community Colleges and is currently awaiting feedback.

Tabetha has also assisted in developing partnerships with institutions in the surrounding area.

CTC assistance

Organization: 
MAAC Project
VISTA Name: 
Ming Louie
Program Start: 
6/2002
Program End: 
6/2003
Project Description: 

Goal 1: Resident use of computer labs will increase substantially among both adults and youth.
Goal 2: Resident use of technology for community building and communication will increase substantially.
Goal 3: Public and private sector resources will enable the project to continue after Members leave.

Project Outcome: 

• Completed a prototype of the new website for MAAC

• Started the implementation of the production version of the new web site.

• Presented a preview of the web site to MAAC’s management team

• Worked with Community Development staff on various GIS projects, including the Barrio Logan and single family & affordable housing research

• Help the new CTC Coordinator at Laurel Tree in a transitional capacity
• Submitted a grant application to Las Patronas for a digital storytelling project for MACC. If the project proposal is accepted, the funding valued at $14,8000 will be used to purchase multimedia workstations and video camcorders for the CTC.
• Started the implementation of the new website.
• Initiated the contact with the Waitt Foundation regarding future co-operative GIS projects.
• Worked with the Single Family Housing Initiative at MAAC Project to insure accuracy of data on Barrio Logan/ Logan Heights
• Geocoding of property locations in National City and Barrio Logan/ Logan Heights.
• Assisted with an application to NeighborWorks for MAAC Project to become an affiliate
• Researched data on sale and price of properties for a affordable homeownership plan
• Assisted Revitalization Director with survey design.

CTC Program Building

Organization: 
San Diego Cyber-Y
VISTA Name: 
Sharon al Hourani
Program Start: 
8/2002
Project Description: 

Goal 1: To help create and find sustainable solution for a new technology based afterschool program targeting youth in the community.
Goal 2: To help design and find funding for technology skills workshops aimed at adult community members
Goal 3: Help design a program evaluation system that accurately monitors the Cyber Y’s programs
Goal 4: Design a program to manage and recruit 10 new Cyber Y volunteers
Goal 5: Work with other San Diego Community Technology Coalition (SDCTC) members to help find collaborative solutions to region wide community technology challenges.

Project Outcome: 

Sharon has shown only the utmost dedication to the Cyber Y and has helped nurture our afterschool programming into a highly successful and sought after community afterschool option for our neighborhood. The first class was an overwhelming success with high retention and participation from our local 3rd, 4th, and 5th graders. This semester we added one day of programming and now offer Cyber Y afterschool for 3rd and 4th together and a separate class for the 5th graders.

In addition, Sharon has also worked closely with the Cyber Seniors class that meets once a week and provides ongoing instruction support and recruitment for the class. She also developed an open access time one morning a week in order to provide additional out of class time to participants to have more computer usage time. Starting with only a couple of attendees, word of mouth has quickly filled up this morning time.

Impact Quote: 

As the Project Director for YMCA Youth and Family Services’ Community Collaborations Project Area I can say that it has been a tremendous asset to our programs to have Sharon onboard as an AmeriCorps*VISTA member. Sharon has shown only the utmost dedication to the Cyber Y and has helped nurture our afterschool programming into a highly successful and sought after community afterschool option for our neighborhood.

San Diego Cyber-Y

Location:
San Diego, CA

In effort by the YMCA to set up Community Technology Centers (CTCs).

CTC Outreach

VISTA Name: 
Jeff Streier
Program Start: 
6/2001
Program End: 
6/2003
Project Description: 

C-CAN is a network of partner CTCs that was designed to provide resources and assistance to each other: Jeff’s job has been to organize these CTCs and provide start-up resources to seed the development of this collaborative. The success of Jeff’s work has resulted in increased activity and the development of formal collaborations between partners, and Jeff will report on this activity in the coming months.

Goal 1: Help local CTCs build capacity and increase usership through increased volunteer recruitment and better staff management of volunteers.

Goal 2: Increase community participation at CTC networking activities and at workshops.

Goal 3: : Ensure that the work of the C-CAN will continue after the AmeriCorps*VISTA members leave.

Project Outcome: 

Goal 1: The project has accomplished its major goals for 2002 already, in the recruitment of over 170 local volunteers for CTCs in our network and setting up CompuMentor volunteer management training for CTC staff.

Goal 2: Increased attendance at Quarterly meetings and annual conference from last years’ numbers, signed up 20+ attendees for CompuMentor training.

Goal 3: Working with members from local CTCs to encourage committee work and leadership within the C-CAN.

C-CAN’s AmeriCorps/ VISTA members have finished work on development of our main project: The Volunteer Hub. This project required finalizing the database of local CTCs, contracting them to review their data, and training them in use of the online volunteer database and volunteer opportunities directory

Jeff Streier has concentrated on working with organizations to prepare them for using the Hub, Heidi Marshall has focused on recruitment of volunteers. Both Members staffed a booth at the MN State Fair in late August of 2002 for 10 days.

In addition to work on the volunteer management and recruitment projects, both Members helped to organize the second annual Twin Cities Community Technology Conference, which attracted over 75 participants. The Mayor of Minneapolis, R.T. Ryback, was on hand to deliver the keynote speech, and was so impressed by what the community is doing in terms of CTC activity that C-CAN was invited to a series of meetings at the Mayors’ Office.

These meetings have resulted in the development of a new Community Technology Task Force, featuring participation by local government, industry, and non-profit technology providers. The focus of this task force is to develop a City agenda for improving “Digital Opportunity” for residents of the City of Minneapolis. Another outcome of this partnership is that C-CAN and the City of Minneapolis have just submitted a proposal for a cluster of 25 new AmeriCorps members to serve in local CTC projects.

Development Specialist and Teaching Assistant

Organization: 
Street Level Youth Media
VISTA Name: 
Kristen Wernicke
Program Start: 
6/2002
Program End: 
6/2003
Project Description: 

Major responsibilities:

• Assisting in maintaining two media lab facilities, computer equipment, and software.
• Instructing youth in computer and media arts literacy.
• Assisting in the preliminary creation and maintenance of a searchable youth video database.
• Creating, updating and maintaining a festival and screening database.
• Developing relationships with the local community: youth, parents, neighbors, and other community and youth organizations.
• Meeting regularly with direct supervisor for assignments and review.
• Attending monthly all-staff meetings, and weekly Drop-In Program staff meetings.
• Assisting in maintaining records for on-going internal and external program assessment.

Kristin has been instrumental in stabilizing Street-Level’s staff support of summer and after school program activities, as well as conducting research on resource opportunities (both human and monetary) and possible venues for exhibition of youth work. Kristin has greatly assisted with program activities, including youth supervision, record keeping, community public relations, and volunteer recruitment and management. Her daily duties have consisted of, but have not been limited to, computer literacy and media arts instruction, resource database creation, and assisting with the development and support of programming for young women and teens.

Kristin has also served as a liaison for Street-Level in the local technology community and neighborhood, representing the organization and promoting its philosophy by attending local CTCNet Chicago events and forums, participating in a six-week Media Activism Institute sponsored by a local media arts organization, and staffing youth outreach events at local festivals and universities.

Project Outcome: 

In August 2002, Kristin assisted the organization and youth in preparation for its Street-to-Street block party/media installation event by co-designing an installation with Street-Level’s Girls Group participants, and co-producing two video pieces for Street-Level’s outdoor public broadcast/performance of youth media work in September 2002.

During the fall of 2002, Kristin accompanied staff and youth representatives to the National Alliance for Media Arts and Culture conference in Seattle, WA, and worked with staff to develop a searchable database for our collection of youth videos, as well as create a system for the management and tracking of videos distributed to film festivals and screenings.

Impact Quote: 

We are quite happy that we selected Kristin as our VISTA, because she is a well-rounded worker with multiple abilities and interests, and because of this, the organization has been able to maintain some semblance of a productive and meaningful media lab program.

CTC Outreach and Implementation

Organization: 
Byte Back
VISTA Name: 
Murel Carmichael
Program Start: 
8/2001
Program End: 
8/2003
Project Description: 

Byte Back needs VISTA assistance to meet the following goals:
1) Better community service through better information and outreach: VISTA workers will assist us with Community Mapping and community Outreach to determine modifications to services at existing CTC’s and the location of additional CTC’s
2) Definition and documentation of the methods, the curriculum, and the effectiveness of the Byte Back model, the Technology Expert Organization (TEO), so that others may benefit from this success.
3) Establishing a sustainability program so that Byte Back is not reliant on grants for continued existence and service.”

Project Outcome: 

While actual canvassing of the local neighborhood was fruitful for relationships in our home neighborhood, networking with other organizations was more effective when we were exploring territory that was new to us. We have provided assistance to many new organizations and this assistance ranges from extensive and on-going to brief and by request.

VISTAs helped shape Byte Back’s future through the information gathered in community mapping and other outreach activities. Although we initially thought computer sales and fees for specific tasks might provide sustainability for Byte Back, our understanding the needs of the non-profit community changed through community mapping and attending or leading events and focus groups. We found that many local non-profits had little idea how to meet their technical needs economically, and also needed assistance integrating program and technical planning. Often they relied on irregular volunteers or expensive consultants. Because of these needs revealed through our outreach programs, we have developed a Tech Gap Working Group which is redirecting our efforts towards the providing of planning and services.

Regional Coordinator

Organization: 
CTC Net New England
VISTA Name: 
Adam Cohen
Program Start: 
8/2002
Program End: 
8/2003
Project Description: 

• Assist NE affiliates in the process to apply as an official chapter of CTCNet
• Design and implement a membership structure for the Chapter
• Work with chapter affiliates to design and implement a fundraising and development strategy for the region
• Organize and coordinate chapter meetings and training events
• Create a peer assistance program
• Map tech resources and programs within the Chapter’s geographical scope and create distribution outlets for this information
• Conduct outreach activities to bring new organizations to the chapter and CTCNet national
• Network and provide linkages between affiliates and other affiliates, private sector, government, and other organizations
• Work with CTCNet national office to assist in any activities that will benefit Chapter affiliates

Project Outcome: 

Has met with various CTCs, has created an online newsletter to keep folks informed. Has contributed to regional / national endeavors such as CBC, ComTech Review, etc. This work continued to be outstanding in its contribution.

Outreach, Tech Support, and Recycling Coordinator

VISTA Name: 
Paul Savage
Program Start: 
8/2002
Program End: 
8/2003
Project Description: 

Accomplished on a regular basis the following tasks of Outreach, Tech Support, and Recycling Coordinator:

• Install software with licenses when updating or reformatting was needed
• Troubleshoot and repair computer systems with donations made by The Lowell Housing Authority
• Create flyers to attract working class people to the advantages of computer technology and for needed volunteers
• Recruit volunteers for the hours that were designated for each lab and for tech support
• Make daily connections with volunteers
• Fill the hours that volunteers could not work
• Run a recycling program for people that could not afford a computer

Project Outcome: 

Progress has been made in the attendance of children and adults in the CTC’s maintained for Ed West. At the end of August, we had a 20% increase of children arriving after school to do their homework or just surf on the net since February. We have also made an increase of adult attendance in the courses we held. We have had at least 100 certificates to give to the graduates from our beginner’s computer courses. Our adults have learned the basics of Microsoft Office and Windows. They have even learned how to search for jobs and build perfect resumes. We have given away at least 50 computers in the last six months to MA Rehab clients and also students that have taken our courses. Donations were made regular by major companies and by individuals who wanted to give to our community. I have also updated all 30 computers with new software that was used by all participants. Especially learning tools for the children.

Part of Paul’s job was the development of a lesson plan to teach residents the basics of computers. Paul was to create a lesson plan for 6 or 8 week classes that would engage residents with a completion date set, and a new class to begin subsequently. This did not happen as planned and the one class that has met is still meeting after 12 weeks, with the same four students and no set plan to end. Paul is not supposed to be teaching directly, but it was allowed assuming that new volunteers were being sought to step in to teach. With very little success in recruiting and maintaining volunteers Paul chose to teach classes directly, in an effort to get the computer center utilized.

Transmission Project