training

Community Organizing and Wireless Network Deployment

VISTA Name: 
Melissa Niiya
Program Start: 
9/2009
Program End: 
9/2011
Project Description: 

The AmeriCorps*VISTA project we are proposing is a critical component of our community technology program to promote broadband deployment and adoption in the low income neighborhoods we serve. We seek to build the capacity of our wireless and wired networks that will be installed in our affordable housing projects through the development of a program that will distribute community-based resources (equipment, trainings, information), establish resident advisory committees, and deploy wireless networks.

Our AmeriCorps*VISTA member will support our initiative through community outreach, surveys, and technical support. Specifically, s/he will:

- Develop and implement community-based outreach strategies for community wireless adoption and participation.
- Collaborate with other project partners to develop outreach plans to expand our presence in the targeted communities.
- Develop educational resources for community technology staff and residents in the targeted communities.
- Coordinate and build the capacity of a community advisory committees in the targeted communities
- Organize, coordinate, and develop community education workshops delivered by volunteers on community wireless networks
- Develop sustainability models for the deployment of community wireless networks
- Coordinate volunteer efforts to plan and deploy neighborhood wireless networks
- Meet with technology center managers to coordinate community workshop activities
- Work with project partners to build the technology skills capacity of youth in South Los Angeles
- Develop a volunteer base of technology and community activists to support the deployment and sustainability of community wireless networks

Goal 1: Promote and increase the adoption of broadband within low-income communities
Goal 2: Build the capacity of deployed community Wi-Fi networks through community participation.

Project Outcome: 

The VISTA member has been instrumental in increasing the overall capacity of the Community Technology department. We now have documented standards and procedures for deploying residential and community Wi-Fi networks, as well as a track record and experience that can be used to provide technical assistance to other groups seeking to deploy similar Wi-Fi networks. We have compiled not only the technical procedures for wireless deployment but also a best practices guide, as we have learned from the challenges we’ve faced. The VISTA also helped to develop criteria and a process for selecting future contractors for our new networks. To ensure the sustainability of our networks we need to continue working with LTSC’s real estate and property management departments to develop a system for ongoing support and maintenance of the networks.

The VISTA member also assisted with grant writing, reporting and research to support and build the capacity of the Community Technology department. She also helped with program and curriculum development for the DISKovery Center’s digital media classes covering basic computer and internet skills to more advanced digital video editing and production. She also established a public access WiFi network at LTSC’s DISKovery Computer Center in Little Tokyo. The VISTA’s accomplishments in these areas seemed a natural addendum to the stated goals. She has proven herself to be highly competent in many areas and has therefore been given additional projects and responsibilities, as time and her own interests allowed. Since she is extremely self-motivated and is capable of accomplishing projects thoroughly and quickly, we were able to involve her in additional projects beyond what was proposed.

- Development of community and residential wi-fi resource materials made available online.
- Development and dissemination of publicity and outreach materials to promote the Little Tokyo community through flyers, a community blog developed by and for community wireless users, print materials and a community wi-fi website.
- Establishment of a community wireless blog to document the challenges and successes in deploying community wireless networks.
- Deployment of three new free community Wi-Fi networks in LTSC’s affordable housing communities. Accomplishments toward achieving stated goals:
- Curriculum developed for wifi trainings in the form of a wiki. The wiki was developed with some server assistance from Wataru Ebihara, LTSC’s Network Administrator.
- Resource materials developed for wifi users / volunteers / nonprofits wishing to start wifi networks, also on the wiki.
- Flyers for outreach developed with Spanish translation help from Sugey Salazar, computer instructor.
- Community blog developed using a free blogger account. The VISTA has worked to transition administration of the blog to the LT community council for its ongoing sustainability.
- Computer Adoption Program (CAP) program planned and organized, and additional wifi curriculum developed for the class
- 10 families served.
- Wifi deployed in the Reno Apartments using open source mesh routers from Open Mesh and broadband over power (BPL) technology to deploy a robust network at Reno. Switched Angelina Apartments to open source Open Mesh to enable better usage tracking.
- Usage tracking of Wi-Fi networks
- using free and open source tracking called CoovaOM, developed tracking methods and documentation for residential Wi-Fi networks.
- Developed a Request for Proposals for the development of 5 new broadband networks in affordable housing projects; developed criteria for selecting a proposal and oversaw selection of contractor for these new networks.

Digital Story Archiving

VISTA Name: 
Patrick Castrenze
Program Start: 
7/2009
Program End: 
7/2010
Project Description: 

CDS has on archive over 6000 digital stories, the largest archive of digital stories in the world representing 16 years of work, and we continue to capture as a national/international organization more than 800 stories per year. The archival system has evolved slowly over the last decade, we can identify the location of the vast majority of stories by the workshop name and date, but we lack a robust system of managing the stories based on meta-data tags and client name. To secure the archive for future generations we need to maintain a robust system, and enhance its capabilities. The capacity to fully integrate effective archival practices into all of our workshops and post-production processes is an invaluable contribution to the field.

We are seeking a CTCVISTA member to help develop our Archive and Post Production Technical Support systems. This work would include:
Reviewing existing archive project and systems, research comparable systems in other organizations: enhancing and developing database systems for our movie archive; enhancing and developing post-production systems for managing participant data, update materials for post production process and software tutorials, DVD and Website templates for publication; developing model research/curatorial projects for each initiative process using archive as basis for examining relevant issues in connection to poverty.

The CTC Vista will work with the Supervisor/Technical Director to further develop and enhance two major systems of our organization, the CDS story archive and CDS Post-Production system

The tasks will include:
1. Review existing archive project and systems, research comparable systems in other organizations
2. Enhance and develop database systems for our movie archive.
3. Enhance and develop post-production systems for managing participant data
4. Develop model research/curatorial projects for each initiative process using archive as basis for examining relevant issues in connection to poverty.

Project Outcome: 

Principal Task: Archive.
Accomplishments: Research best/appropriate RAID system for CDS archive of story data. Arranged for purchase of system. Migrated data onto new system. Met all deadlines. Research and purchasing assistance from Apple Certified Support Professional, Clinton Gilbert. Migration assistance from Jennifer Nazzal, CDS Post Production Supervisor. Needs analysis and design of custom organizational system to accommodate over 8TB of story data covering over 10 years of various types of Digital Storytelling workshops and projects conducted around the world. Set-up, installation and troubleshooting of dedicated computer station to operate the RAID. Review and organization of over 8TB of story data into custom system. Collection and integration of additional data from 4 Field office staff members. Creation of record of files for review purposes. Creation of multi-chapter guide for institutional use of the RAID system and data management. Training of staff and interns for continuation of RAID maintenance. Archive intern selection and management overseeing data entry by archive interns during May-July.

Additional Archive Task: CDS Online Story Theater.
Accomplishments: Organized existing data and back-end of Theater. Compiled new submission form for CDS Staff to submit entries to Theater. Compiled new stories and associated data and added to Theater. Participated in promoting new stories in CDS quarterly newsletter. Creation of mulit-chapter guide for institutional use of the Online Story Theater platform and back-end data management. Training of staff and interns for continuation of Story Theater.

Patrick also undertook a complete proof-reading of our book entitled Digital Storytelling: Capturing Lives, Creating Community. This task included revisions on nearly every page of the book as well as considerable copy-editing of our new revised curriculum chapter: The Seven Steps of Digital Storytelling.

iConnect Project Developer

Organization: 
KNON Community Radio
VISTA Name: 
Mark Woodward
Program Start: 
7/2009
Program End: 
7/2010
Project Description: 

The CTC Vista volunteer will increase our capacity by providing the technical assistance to develop a new media training program, systems for volunteers to use an interactive website, and develop volunteers to become trainers themselves for future participants. The VISTA’s role is to help us through this transition and move KNON into a position where we can provide existing services in newer, more relevant forms. Once the project is completed, the additional volunteers, trainers, training tools, online protocols, online audience, and online tools will augment our community connections by making sure the station is as interactive as possible and acts as a community resource that uses the latest technology to give its listenership a voice in the community and the ability to affect positive change in their own environment.

The CTC Vista will be responsible for:
Work with volunteers to mae presentations to organizations serving lower-income and minority communities in DFW
Work with community members to conduct surveys to determine community media needs
Develop curriculum to train to community organizations and their members to utilize media tools including blogs, audio recording and editing, video recording and editing, and social networking.
Train volunteers to train additional community members to utilize media tools.
Work with volunteers to develop a community media campaign around one identified issue that will be used as a template for future issue campaigns
Develop protocols for volunteers to maintain the equipment and website for volunteer media work

Project Outcome: 

Mark developed a list of 100 community organizations and events in coverage area and Developed outreach material describing community media project and volunteer interest forms. Developed on-air announcements and recruited audience members for project Recruited participants from current audience, community advisory committee and existing volunteer p Surveyed existing volunteer usage of social media networks and other online tools Integrated KNON station brand into new station website, facebook and twitter. Established user interface for volunteers and staff to update station’s online presence Activity 3: New Media Training for Community Volunteers Develop ed training series for community members for blogging and video (youtube) origination, editing and uploading onto station webtools. Also developed social networking training. Mark did all of this by reaching out to those at the station and in our audience during meetings and on air. He was assited by KNON volunteers and staff

Fundraising web componants. Developed well and continues to help us in fundraising

Program Development Coordinator

Organization: 
Latinitas
VISTA Name: 
Marisol Guzman
Program Start: 
9/2010
Program End: 
9/2011
Project Description: 

The Corps member will help develop a model for volunteer-led media clubs for low-income girls in the rural outlying areas near El Paso.

The Corps member would manage a pilot test of the volunteer-led module, provide trainings and technical support to volunteer club leaders, gather feedback from club leaders, revise club leader manuals and procedures, build on our curriculum to add advanced lessons for high school students, recruit new leadership team members, and build the infrastructure for our leadership team.

Community Broadcast Coordinator

Organization: 
Common Frequency
VISTA Name: 
Gavin Dahl
Program Start: 
9/2010
Program End: 
9/2011
Project Description: 

The VISTA will assist in the implementation of a broadcast radio facility in the Sonoma area in which Common Frequency and Freemind Media each have FCC NCE construction permits for. The VISTA would take the lead in interfacing with the local community to find people and non-profits interested in producing content for the new radio facility. They will then train these people and arrange the on-air schedule/automation. In addition, they will give consultation and network with other new radio stations CF is aiding. The overall goal is to create a grassroots radio content repository that represents regional topics and issues not covered by corporate news with the intention of giving voice to underrepresented demographics resulting in democratic civic improvement.

Outreach and Trainer

Organization: 
Pangea Foundation
VISTA Name: 
Daniel Richardson
Program Start: 
9/2005
Program End: 
8/2006
Project Description: 

Daniel will build the capactiy of CTCs, community organizations and schools by training them in Pangea’s information systems, particularly our Abilities-4-Mentoring system. Daniel will also evaluate and recommend new ways to improve upon Pangea’s systems. Lastly, Daniel will schedule and host on-site training workshops and presentations.

Project Outcome: 

Daniel and Sandra (the other VISTA member) helped Pangea reach over 700 affordable housing facilities. They provided 100% of the technical traning and support for this project. Additionally, with their direct interaction with our clients, they help us to design new features for using technology to serve low income residents. Sandra and Daniel also virtually lead all aspects of our training and technical support program.

Outreach and Trainer

Organization: 
Pangea Foundation
VISTA Name: 
Sandra Hike
Program Start: 
9/2005
Program End: 
9/2006
Project Description: 

Sandra will visit affordable housing facilities, CTCs, and nonprofits in the State and train them on Pangea’s software and technology systems. Sandra will also evaluate Pangea’s systems, recommend ways to improve the software and the training plans, and begin to develop training materials based on input from the field. Lastly, Sandra will schedule and host on-site training workshops and presentations.

Project Outcome: 

Sandra and Daniel (the other VISTA member) helped Pangea reach over 700 affordable housing facilities. They provided 100% of the technical traning and support for this project. Additionally, with their direct interaction with our clients, they help us to design new features for using technology to serve low income residents. Sandra and Daniel also virtually lead all aspects of our training and technical support program.

CTEP VISTA Leader

VISTA Name: 
Roxanne Johnson
Program Start: 
9/2005
Program End: 
9/2006
Project Description: 

The AmeriCorps VISTA (Leader) for C-CAN will provide support for our current CTEP AmeriCorps members, helping to develop and coordinate youth media literacy and production projects at the local CTCs currently in our CTEP AmeriCorps program.

The CTEP project serves over 20 CTCs with our 25 full-time AmeriCorps members, and all of these host sites serve low income and new immigrant youth. Media programming is in high demand, and the CTCNet VISTA member will be charged with developing specific trainings and workshops for CTEP Members and CTC staff.

CTCnet VISTA position will work closely with former CTCNet VISTA Jeff Streier, on website, newsletter and other e-media materials that support the work of CTEP AmeriCorps members.

The Member’s work will also include helping to create partnerships with other local youth media organizations as well, and work to develop partership opportunties between our CTC community and the media arts community in the Twin Cities.

Project Outcome: 

Roxanne helped plan and deliver the member acceptance letters, handbook, and Pre-Service Orientation. She has answered many questions from the members on many topics related to their service, thus setting them up to accomplish our mission. This includes 6 one-on-one, more in depth check ins with members, one regarding youth media. She has helped plan and facilitate Corps Days where AmeriCorps Members participate in formal and informal training, speakers, workshops, field trips, etc. She has prepared and delivered media literacy training with 2 AmeriCorps CTEP members for the statewide MLK Day AmeriCorps conference. She and two AmeriCorps CTEP members prepared and delivered a technology literacy workshop for the All VISTA Conference (which she also helped coordinate with MN VISTA Leaders). She has also moderated our online message board, created her own blog and encouraged member blogging. Finally, she has been the advisor to two CTEP member committees, media and communications.

Roxanne has contributed to the ability of three CTEP sites to move beyond the “tech center as babysitter” mentality by assisting them to use technology resources to give youth a voice via digital media. At SPNN, she has lent her media literacy mentoring to the youth department where teens are creating a TV program for a teen audience. At the YWCA, she and Ken nelson provided a video submission opportunity to the staff and youth, and provided them with the curriculum, which allowed the youth to complete a video to submit. At Intermedia Arts, she has assisted in the identification and securing of hardware and software to implement a digital media center, and complimented this with assisting in the curriculum development and program planning.

Youth and Volunteer Outreach and Training

Organization: 
Zumix
VISTA Name: 
Samuel Russell
Program Start: 
6/2005
Program End: 
6/2006
Project Description: 

The VISTA will assist in training volunteers for the radio, preparing youth to assume positions of responsibility at the station-including training new station volunteers themselves. He or she will also help to prepare technical infrastructure for the new firehouse facility that Zumix will move into during summer ‘07.

Project Outcome: 

Since Sam’s arrival, we have put a radio station on the air and are also streaming on the internet. We have undergone several rounds of training, preparing youth and adults to participate as music hosts and news reporters for the station. Sam has been involved in all phases of this process, helping to build the infrastructure, train radio staff and conduct outreach.

Sam also assumed partial responsibility for starting “The VIllage,” a weekly meeting of youth and staff that allowed for wide-ranging discussions of issues important to the Zumix community, Also, he was the key link between Zumix and the B.U. School of Digital Imaging, which resulted in a video documentary on Zumix. This video has already proven to be an effective outreach and fundraising tool for our organization.

Staff Technology Training and CTC Support

Organization: 
Homeless Prenatal Program
VISTA Name: 
Britney Fosbrook
Program Start: 
9/2006
Program End: 
9/2007
Project Description: 

-Teaching weekly Community Health Worker class - including developing original curriculum.
-Staff training - HPP’s staff has a low computer literacy and needs training. Brittney is surveying this need and will advise on the creation of a personalized assessment for staff. Then she will help with the development of the staff training curriculum.
-Working to control technology issues through organization and standardization. Activities include creating computer inventory, set-uping standard desktop configurations, writing policy and working on long-term goals for Technology Center and HPP.

Project Outcome: 

Brittney teaches the Community Health Worker (CHW) Class. (The CHWs are paid interns, often former clients, who are usually hired as staff at HPP after they finish their internship.) She has created a dynamic and engaging curriculum for the CHW class.

Brittney also gives private weekly staff tutoring as well as ongoing staff tech support.

During open lab drop-in hours every afternoon, Brittney offers housing and job search support for clients.

Brittney is also in charge of maintaining our websites, and our organization wide forms system. She was put in charge of the phones, created a phone user guide and manages new staff phone needs.

Brittney is active in writing policy and long-term planning, including helping in the hiring process of the new Technology Manger.

Another large project that Brittney has taken on gracefully is overseeing the ailing database, which has not been able to handle our staffs’ needs. She is working as the intermediary between staff, consultants and database programmers and is working to prepare HPP for a new database system.

Impact Quote: 

Brittney has been instrumental at every step, on nearly every project. She has been able to assess where her time and talent could be better used during her stay at HPP.

Transmission Project